Privacy Policy of www.commergo.com
INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to and for the purposes of Art. 13 of the New European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR).
Data Controller
Primis di Paolo De Felice, Viale G.Puccini, 1368 – 55100 Lucca, Italy
Email address of the Controller: info@commergo.com
Your security is important to us, if you have questions about our privacy protection methods, send us an email: info@commergo.com
Data collected
We collect the following data in order to process and ship your orders and manage your requests.
Among the personal data collected on our website are: cookies; usage data; telephone number; email; first name; last name; profession; province; state; nation; ZIP code; city; address; company name; VAT number; types of Data; Fiscal Code; username; website; password; social security number (SSN); billing address; shipping address; house number; prefix; language; nickname; data communicated during use of the service; payment information; purchase history; number of users; device information; session statistics; latitude (of the city); longitude (of the city); browser information; data communicated in order to use the service; Universally Unique Identifier (UUID).
How we collect and process your data
Methods of processing
We adopt appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of your personal data. The processing is carried out using IT tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to us, in some cases, other parties involved in the organization of our website may have access to the data, such as: administrative, commercial, marketing, legal, system administrators, or external parties such as third-party technical service providers, postal couriers, hosting providers, IT companies.
Your personal data are processed and stored for the time required by the purpose for which they were collected.
The data collected are used to comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity.
We do not sell, and will not sell, your data to third parties. However, we must communicate your data to the following categories of companies in order to provide you with our services, as provided for in this policy.
Companies that operate to allow us to send you the products you have purchased, such as payment service providers, order shipping companies.
Duration
At the end of the retention period, personal data will be deleted, the user still has the right to request the deletion of their data or to request the interruption of their use or collection.
Commenting on contents
The commenting services allow users to formulate and make public their comments regarding our products and services, even anonymously using pseudonyms. If among the Personal Data released by the User there is the email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments, our comment moderation service can decide whether to make them public on the site or even delete them.
Contacts (email and telephone)
Users who have provided their telephone number or email could be contacted for commercial or promotional purposes connected to our website, as well as to satisfy requests for support.
By registering for the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to the activities of our website may be sent.
Contact form
By filling out the contact form with their data, users consent to their use to respond to requests for information.
Payment services
Payment management services allow our website to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the manager of the requested payment service without being processed or stored by us in any way.
The management of data relating to payments on our website is served directly by the following providers
• PayPal
• Stripe
• Klarna
Protection of our website and our servers
This type of service analyzes incoming traffic on our website, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as malicious and as SPAM.
Google reCAPTCHA
Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of the reCAPTCHA system is subject to Google's privacy policy and terms of use. To understand Google's use of data, please consult Google's partner rules.
Cloudflare
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all traffic to our website, i.e. communications between our site and the User's browser, also allowing the collection of statistical data on it.
Advertising
Advertising allows the use of User data for commercial communication purposes. These communications are displayed on our website and in web browsers in the form of banners and other forms of advertising, also in relation to the User's interests.
Some of the services listed below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. display personalized advertisements based on the User's interests and behavior, also detected outside our website.
For more information on this, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility to disable such tracking.
Microsoft Advertising
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Google AdSense (Google LLC)
Google AdSense is an advertising service provided by Google LLC. This service uses the "DoubleClick" Cookie, which tracks the use of this Application and the User's behavior in relation to the advertisements, products and services offered.
The User can decide at any time to disable all DoubleClick cookies by going to: Ad Settings. To understand Google's use of data, please consult Google's partner policy.
Google Ads (Google LLC)
Google Ads conversion tracking is a statistics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed within this Application.
Content from external providers
YouTube IFrame Player (Google LLC)
YouTube IFrame Player is a video content visualization service provided by Google LLC that allows our website to integrate such content within its pages. Through this Service, this Application may collect Data directly or indirectly on or from the User's devices, including through the use of Tracking Tools.
System logs
For needs related to the operation and maintenance of our IT systems, our website may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Opting out of interest-based advertising
In addition to any opt-out function provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertising in the relevant section of the Cookie Policy.
Selling goods online on our website
The personal data collected is used for the provision of services to the User or for the sale of products, including payment and delivery of purchased products. The Personal Data collected to complete the payment is not recorded or stored by us.
Cookie Policy
This Application uses Tracking Tools. To learn more, Users can consult our Cookie Policy.
Legal information on the processing of personal data
The Data Controller processes Personal Data relating to Users in the following cases:
the User has given consent for one or more specific purposes.
processing is necessary for the performance of a contract with the User.
processing is necessary for compliance with a legal obligation to which the Owner is subject.
processing is necessary for the pursuit of the legitimate interests pursued by the Owner or by third parties.
User rights in compliance with the General Data Protection Regulation (GDPR)
Users may exercise certain rights with respect to the Data processed by the Owner.
To the extent provided by applicable law, Users of our website have the right to:
• Revoke consent at any time. The User may revoke consent to the processing of their Personal Data previously expressed.
• Object to the processing of your Data. The User may object to the processing of their Data when it occurs by virtue of a legal basis other than consent.
• Access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing.
• Verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
• Obtain the limitation of processing. The User may request the limitation of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than their conservation.
• Obtain the permanent deletion or removal of their Personal Data. The User may request the permanent deletion of their Data by the Owner.
• File a complaint. The User may file a complaint with the competent data protection supervisory authority or take legal action.
Exercise of user rights
If you want to exercise your rights, if you have complaints or questions, contact us.
Changes to our privacy policy
We reserve the right to make changes to this privacy policy at any time by notifying Users on this page, and if technically and legally feasible, by sending a notification to Users through one of the contact details in our possession.
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