Q.: Do i have to register my telephone number to place an order? and how will it be used?
A.: Registering your own telephone contact is only necessary for shipments that require customs procedures, so if your country is not part of the European customs area you need to register a telephone number. However, we recommend that you always register a phone number for any contacts from the courier to facilitate delivery operations. Your phone number will only be used to help you to receive your order, no one will ever use sensitive information such as your phone number for other purposes
Q.: How can I make a return and in what timeframe?
A.: To make a return, please follow the instructions included on the page at the following link, where you will find methods and times for the returns
Q.: I have received a defective product, what should I do?
A.: Before sending an order we always carry out a quality control of the products, but if you find a defect in the product, please contact us as soon as possible at the following link
Contacts & Assistance
If you have not found what you were looking for, please contact us Contacts & Assistance
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